Shipping

Webnail provide international shipping services all over the world besides the following countries: Ukraine, Azerbaijan, Belarus, Germany, Kazakhstan, Latvia, Lithuania, Norway, Portugal, Russia, Spain, Sweden, Turkey and Ukraine.

If you are not sure whether we ship shipments to your country. we recommend contacting our customer service.

The cost of shipping the order will be determined by the size of the order and varies according to the details of your order. The following table shows delivery prices according to the weight of the order.

Shipping cost (UAH)Shipping cost (ILS)Shipping cost (USD)# Of packagesWeight
135₴18 ILS5.00 USD1Up to 200 grams
375₴50 ILS14.00 USD1Up to 2 kg
745₴100 ILS28.00 USD2Up to 4 Kg
1,120₴150 ILS41.00 USD3Up to 6 Kg
1,495₴200 ILS56.00 USD4Up to 8 Kg
1,865₴250 ILS70.00 USD5Up to 10 Kg
2240₴300 ILS84.00 USD6Up to 12 Kg
2,615₴350 ILS98.00 USD7Up to 14 Kg

Dear customers, Pay attention

  • An order from the website will be sent within 1-4 business days from the confirmation of the air mail order from Ukraine.
  • Please check that the shipping address / email address you provided during the product order is accurate and correct. If you entered incorrect information, you should contact our customer service as soon as possible and let us know in order to prevent shipping to the wrong address.
  • After placing your order, we will send you three messages to the phone number you indicated during the products order.
  1. First text message – ordering in processing and pending approval
  2. Second text message – The order is in the packaging process
  3. Third text message – The order was packed and sent to the customer
  • All orders placed on our website are free of charge, in case the products you ordered were stopped at customs, points will be automatically credited to the customer for the full amount of the order, including the shipping amount. Clarification, please ask customs to send the package back to where it was sent from.

In the following cases :

  • You did not receive your order 30 days after payment
  • You have not received your Tracking Number after 5 days of payment

Please contact our customer service

  • You must locate your package through the local postal website in your area and you must collect your package from your local post office.

List of Web sites where you can locate your package:

Aftership
Otsledit
Israel Post
USA USPS
UK Post office
ПОЧТА РОССИИ

Payment

We accept Visa and MasterCard. To receive your payments we use the system of safe electronic payment utilizes the most modern safety standard – 3D Secure, which provides the safest payment on the Internet. 3D Secure Technology is the part of global Visa Verified by Visa and MasterCard MasterCardSecureCode™, the purpose of which is providing the safe and effective methods of payment for goods and services in the Internet.   Confidential information about your card number, CVV2 / CVC2-code, is sent in an encrypted form. For data transmission protocol used TLS, so the safety of operations is fully guaranteed.  

We are the only site in Ukraine that is happy & Approved to work with PayPal.

We are located in Ukraine but respect the following currencies: NIS (ILS), USD, UAH